Foxley Dental
Empowering Dental Teams to Work Seamlessly, Virtually, and at Scale
Sector
Dentistry
Service
Support + Training
Platform
Google Workspace
Technologies
Integrated with all tools you already love.
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Our Client
Foxley Dental Practice is a trusted and family-run dental clinic based in Surrey.
The practice operates from purpose-built, calming premises that offer a refreshing alternative to traditional clinics. With over 50 years of experience and a wide range of general and cosmetic treatments, the team is known for delivering outstanding patient care in a welcoming environment.
Challenge
Foxley Dental’s on-site IT system was outdated, difficult to manage, and slowing the team down. Staff were juggling multiple tools for email, calendars, and file storage - leading to wasted time and poor collaboration.
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With more patients expecting virtual appointments and faster treatment plans, the team needed a solution that could support remote consultations, streamline operations, and scale with the business.
Onboarding and internal communication were also a challenge, with key documents and training resources scattered across different systems—making it hard to keep staff aligned and up to speed.
Future Matrix completely transformed how we run our practice. From streamlining patient communications to making remote consultations effortless, the impact has been huge. Our team is more connected, efficient, and confident and our patients have noticed the difference too.”
Foxley Dental
Punita Shah, Principal Dentist
How We Responded
We began with a full review of their existing systems and identified key pain points slowing the team down.
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From there, we migrated the entire practice to Google Workspace - bringing emails, calendars, and files into one secure, cloud-based platform. This removed the need for on-site servers and simplified daily operations.
Google Meet was introduced to support virtual consultations, emergency appointments, and follow-ups, making it easier for patients to access care and reducing missed appointments. We also built a custom Google Site as a central hub for staff training, HR resources, and internal updates - streamlining onboarding and improving team communication.
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The new setup reduced admin time, enhanced the patient experience, and gave the practice a flexible platform to support future growth.
The Benefits
3
hours saved per day with improved systems
48hrs
reduction in software and storage costs
1.5x
increase in EBITDA within 13 months
30%
reduction in staff turnover
